Terms and Conditions
Welcome to kapimitti.com. By accessing or using this website, you agree to be bound by the following Terms and Conditions ("T&C"). These terms govern your use of the website, any transactions you make, and your access to our products and services. Please read these terms carefully before proceeding with any activity on the platform. If you do not agree with any part of the terms, we respectfully request that you do not use our services.
1. Definitions
In the context of this agreement, the term “Buyer” refers to any individual who purchases goods from Kapi Mitti. The “Seller” refers to Kapi Mitti, the owner and operator of kapimitti.com. “Goods” denotes the compost and gardening products listed for sale on the website. The “List Price” refers to the prices displayed on the site for each item, which are subject to change at the sole discretion of the Seller. The term “Terms and Conditions” encompasses this document and any updates made to it over time.
2. Use of Website
By accessing or using kapimitti.com, you agree that the content provided is for general information and personal use only. Unauthorized use of any part of this website may give rise to a claim for damages and/or constitute a criminal offense. Kapi Mitti reserves the right to modify, update, or discontinue any part of the website, service, or policy without prior notice. Continued use of the website after any such changes implies your acceptance of those revisions.
3. Limitations
While Kapi Mitti takes every possible measure to ensure product quality and website accuracy, we are not liable for any direct, indirect, or incidental loss resulting from order delays, product misuse, or errors on the website. All orders are subject to availability and acceptance by Kapi Mitti. We reserve the right to cancel or decline any order without assigning a specific reason. Once you place an order, it will be considered evidence of your acceptance of these Terms and Conditions.
4. Privacy and Account Obligations
When registering or creating an account on our website, you agree to provide accurate, current, and complete information. You are solely responsible for safeguarding your login credentials and for all activities that occur under your account. Any personal data provided will be used in accordance with our Privacy Policy. By using our services, you consent to receive communications from Kapi Mitti via email, SMS, or other channels as necessary to provide you with updates and transactional support.
5. Product Description and Pricing
We strive to present all product descriptions, images, and details as accurately as possible. However, Kapi Mitti does not guarantee that all content is free from errors or omissions. All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes. Prices are subject to change without notice. In the event of a pricing or product description error, we reserve the right to make corrections and cancel or refund any affected orders accordingly.
6. Payment and Delivery
Orders will be dispatched to the shipping address provided by the customer, subject to availability of the product. We offer multiple payment methods including prepaid options and Cash on Delivery (COD) where applicable. The risk and ownership of goods transfer to the buyer once the invoice is generated by Kapi Mitti. While we strive to meet estimated delivery timelines, these are subject to change due to factors beyond our control.
7. Cancellation and Refunds
Orders may be cancelled within 6 hours of placement. If your order is already dispatched, cancellation may no longer be possible. If you receive a product that is damaged or unsatisfactory, please contact our support team at support@kapimitti.com within 48 hours of delivery. Refunds, if approved, will be processed to the original payment method used at the time of purchase.
8. Intellectual Property
All content on the Kapi Mitti website, including but not limited to logos, product names, text, graphics, and images, is the intellectual property of Kapi Mitti or its content licensors. No part of this content may be reproduced, copied, transmitted, or used for commercial purposes without our prior written consent.
9. Third-Party Links
Our website may contain links to third-party websites or services for your convenience. These external sites are not controlled by Kapi Mitti, and we are not responsible for the accuracy, content, or policies of these websites. We recommend that you read the privacy policies and terms of use of any third-party websites you visit.
10. Prohibited Activities
By using our website, you agree not to post or distribute content that is unlawful, offensive, harmful, defamatory, or infringes on intellectual property rights. You must not use the site for unauthorized advertising, spamming, or distribution of malicious software. Attempts to gain unauthorized access to the website’s systems, databases, or networks will be considered a violation of our terms and may result in legal action.
11. Force Majeure
Kapi Mitti shall not be held liable for any failure or delay in fulfilling orders or obligations due to causes beyond our reasonable control. These may include but are not limited to natural disasters, strikes, pandemics, acts of war, internet outages, or failure of logistics or third-party services.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Any disputes that arise in connection with the use of our website or services shall be subject to the exclusive jurisdiction of the courts located in Kanpur, Uttar Pradesh.
13. Membership Eligibility
Our services are available only to individuals who are legally capable of entering into a binding agreement under the Indian Contract Act, 1872. By using our site, you confirm that you are 18 years of age or older. Kapi Mitti reserves the right to restrict or terminate access for users found to be underage or in breach of our policies.
14. Communication
By using our website, you consent to receiving communications from Kapi Mitti electronically. These communications may include order updates, newsletters, promotional messages, and service-related notices. You may opt out of marketing communications at any time by emailing us at support@kapimitti.com.
15. Hazardous Materials Disclaimer
While our compost products are 100% natural and eco-friendly, we recommend not mixing them with synthetic or chemical-based substances. Improper use or disposal of soil additives—whether ours or third-party—may pose risks to health or the environment. Please follow product instructions carefully and store items in a safe, dry place out of reach of children or pets.
For any further assistance, suggestions, or complaints, you may also contact our customer care team at:
📞 +91-7905485100
Kapi Mitti reserves all rights not expressly granted in these terms. We appreciate your understanding and look forward to offering you the best possible service.